Refund & Return Policy

Restocking fees of 15% will be charged for ALL returns (including change of mind or incorrect ordering).

Goods will not be accepted for return of credit without prior approval.

Goods must be returned to the company’s manufacturing plant at the purchaser’s expense.

Goods returned are subject to inspection for damage and operational wear prior to credit approval.

The Customer may not cancel orders once accepted by SAMT. SAMT may allow an order to be cancelled at its discretion, subject to SAMT recovering from the Customer the costs incurred by accepting such order.

 

The Customer may only return Products to SAMT for a change of mind or for incorrect ordering, and receive a credit or refund, on the following conditions:

1. Return must be made within 14 days of the date of delivery (as stated on the delivery documentation). Products must be returned to SAMT in their original packaging, unused and in a condition which will enable them to be immediately fit for re-sale.

2. Products must be adequately packed and dispatched freight prepaid, clearly labelled, to the company’s warehouse, Factory 19, 5 Lyn Parade, Prestons, NSW 2170 Sydney Australia.

 

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